TRANSFER FROM DEPOSIT

[noraini_erowa1]

Hi,

I need help on transfer amount from deposit. I am not able to delete or reverse

[Komal_S]

Hi @noraini_erowa1 

When a payment is applied to an order and then converted to invoice, the deposit is collected in customer deposits linked account, hence the Transfer from Deposits line in the history of invoice. In order to settle this, the payment itself cannot be deleted or reversed. The only workaround is to reverse the invoice and then settle the credit as explained in the Customer Deposits help article. 

Please let me know if you have any questions.