To Correct a Payment Allocated Against the Wrong Invoice Number

[Paul_Brennan]

A CR payment has been allocated in the system against the wrong customer invoice number putting the invoice into credit. How do I reallocate the payment to the correct invoice?

[Leneth_A]

Hi @Paul_Brennan

Thanks for your post and Welcome here in the Community Forum. I hope you find it a wealth of knowledge.

You can find more information about this on our help article Undoing a bank reconciliation.

Please don't hesitate to post again if you need help in the future.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth