bank transactions

[kefa]

Hi. An invoice which was paid  o n 7/2/22 has suddenly appeared in my transactions when I look to allocate a transaction. It is showing as $1000 unpaid which when I check the invoices shows fully paid.

What can I do?

Cheers

kefa

[SamaraM]

Hi @kefa 

Welcome to the Community Forum. The first troubleshooting I recommend is clearing the browser cache which can resolve some odd behaviour like windows displaying different information.

If that does not resolve the issue, can you share screenshots of the two windows where it is showing paid on one screen and unpaid on the other?

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.