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marcus_a's avatar
marcus_a
Contributing User
3 years ago

email bouncing when sending to Microsoft 365 based email

I saw the advice regarding emails not sending.

 

I've found emails are bouncing when sending to a customer using a Microsoft 365 hosted email account. Is this the same issue?

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi marcus_a, 

     

    Thanks for your post. Are you still having issues with this ? If you are, can you please send me a private message with your product serial number and the email address of the addresses that are bouncing back. 

    • marcus_a's avatar
      marcus_a
      Contributing User
      3 years ago

      I just checked with my customer by sending a closed invoice, and it arrived successfully.