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lotsacats
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lotsacats
lotsacats
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December 2019

December 2019

Complaint

We believe we have been overcharged on our account. I have been told that I should speak to our Account Manager about this. I have spoken to both the Account Manager and her team leader and still nothing.

Who can I speak to, to get this issue resolved?

 

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Melisa_D
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Melisa_D
Melisa_D
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December 2019

December 2019

Re: Complaint

Hi @lotsacats, 

 

Apologies for the delayed response.  Sorry to hear about this, can you please send me a private message with your serial number and details on the over charge so I can take a look into the account for you. 

Cheers,
Melisa

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