Attaching screenshots when submitting a support case

[TSGTanya]

Can we please save us both time by having the option to attach screenshots when submitting a support case. When we encounter a MYOB issue, it is easier to screenshot then and there than to either save this and wait for your return email then reply with the screenshot. Look forward to seeing this implimented ASAP. 

[Shella_A]

Hi @TSGTanya,

Thanks for your post.

We love the way you've been using our Idea Exchange boards to suggest, discuss, and vote on what you'd like to see in MYOB products. Your ideas and feedback are greatly appreciated. The team is aware of this discussion, which has already been raised with our developers. However, there is currently no time frame for when it will be implemented. Rest assured that we are doing our best to improve and provide excellent service to our valued customers.

Should you require additional assistance, don't hesitate to start a new post. We also encourage you to connect with our virtual assistant, MOCA, through this link: myob.com/support, for prompt support.

Kind regards,
Shella