Shella_A
MYOB Moderator
Joined 2 years ago
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Re: Invoice format
Hi all, I totally get that you're not happy with the recent changes. Each month, we release improvements, new features, and bug fixes to MYOB Business. You may check out this helpful article about MYOB Business Release Notes that has detailed information about this. All of your feedback is valuable; therefore, I've sent you a private message for the details on where to raise this concern. Let me know if you need any assistance navigating the new layout! Kind regards, ShellaRe: Update pay run or New Pay run
Hi designerpave1 If you're creating a pay run with a payment date in the past, you have to select the option to report the pay run as a new pay run. Otherwise, the default is to report the pay as an updated pay run, and that will cause the STP report to generate as if it were a $0 pay run. Make sure to include the salary sacrifice as originally intended. This will keep your records accurate. Let me know if you have other queries! Kind regards, ShellaRe: Job Report
Hi RhiannPhillips Absolutely! You can run a Job Activity Summary and Detail report and filter it to show only transactions without a job number. You can proceed by clicking Insert/Modify, then choosing to hide the job number under the Show/Hide option. See this helpful article about customizing reports for more details. If you need more help, don't hesitate to ask! Kind regards, ShellaRe: Employee with 2 different pay week hours
Hi WBD In MYOB AccountRight, you can't set alternating hours automatically. You'll need to manually adjust the hours each week. You can also consider creating a wage category for each rate and assigning it to the employee. See this helpful article about settingup multiple wage categories toassist you with this. I know how this function will take a bit of work, and I appreciate your patience with this. However, it's pretty straightforward once you get the hang of it! Let me know if you have other queries! Kind regards, ShellaRe: Annual Leave Accrual on Salary
Hi FinnValley Yes, MYOB can accrue annual leave for salaried employees too. It comes with default pay items to take care of paying and accruing annual leave for both salaried and hourly-paid employees. All you need to do is assign them to your employees. See this helpful article about setting up annual leave to assist you with this. Let me know if you have other queries! Kind regards, ShellaRe: Other leave
Hi 4Annette I get your concerns about the Leave app. As of now, the app doesn't have a specific 'other leave' category for types like compassionate or domestic violence leave. See this helpful article about domestic violence leave for more details. The system uses available leave by default, so for unpaid leave, they might need to communicate this outside of the app. For accessing all leave applications for one employee in the same spot, this feature is not currently available. I know how this issue can be inconvenient, and I recommend posting this idea on our MYOB AccountRight Product Ideas Exchange board for feature consideration. Let me know if you have other queries! Kind regards, ShellaRe: Prepayments for Sales invoices
Hi birtheLH A prepayment is a payment received from a customer before you've issued an invoice. To handle this in AccountRight, create a credit note for the prepayment amount. You can then create an invoice to reflect what the customer has made the prepayment for. See this helpful article about customer prepayments to assist you with this. Let me know if you need further help! Kind regards, ShellaRe: Send update event - STP lodgment
Hi BronwynHamster I totally get that it can be a bit of a hassle when it creates a zero-value pay slip for every employee each time an update event is sent to ATO. However, right now, the only way around this is to manually mark each pay slip as already printed or sent, which can be quite a task. Your suggestion could really help streamline things, so I would highly recommend sharing this idea with our MYOB AccountRight Idea Exchange board for consideration. In the meantime, don't hesitate to reach out if you have other queries! Kind regards, Shella
