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NINAW13's avatar
NINAW13
Contributing User
6 months ago
Solved

Allocating payroll payments

Hi, I have always been on the Essentials program but have recently been upgraded to Business. I'm finding some things very frustrating, it isn't as straightforward to use as the Essentials.  Usua...
  • Genreve_S's avatar
    Genreve_S
    6 months ago

    Hi NINAW13, 

     

    Thank you for the response. We appreciate your effort in sending us a screenshot of your Find Transaction window. 

     

    Based on the screenshot you've attached; the payroll transactions seem to be passing through the Electronic Clearing Account 1-3000. This means that the payroll transactions aren't recorded directly with the bank account of choice, as they are currently sitting in the Electronic Clearing Account. 

     

    I suggest opening Payroll > Prepare Electronic Payments window, this is where your payroll transactions are going to show up. You will need to process the transfer from the Electronic Clearing Account to the right bank account one by one to match the bank feeds. Make sure to input the right date, amount, and bank account when creating transactions from this window. 

     

    Also, I recommend reading through his article, Making Electronic Payments. This will show you the step-by-step process you need to follow. 

     

    Let us know if you require any further assistance with this. 

     

    Thanks,

    Genreve

     

     

Genreve_S's avatar
Genreve_S
MYOB Moderator

Hi NINAW13, 

 

We haven't received any updates from you about your concern with allocating payroll payments. 

 

Feel free to send us a wider screenshot of the webpage if you still require further help. 

 

Thanks,
Genreve

NINAW13's avatar
NINAW13
Contributing User
6 months ago

Hi Genreve,

 

Sorry I have been away so only had access from my phone until now. Here's a screenshot from my computer.

Yes I'm trying to allocated all of the ones that are payroll payments. $559.05 is one of the wage amounts each week and $1,180.39 is the other regular weekly wage. I cannot allocate any of the wage payments.

Hopefully this helps and if you can talk me through how I can allocate these once you know that would be amazing. (If not is there anyway for online support with screensharing or something?)

Thanks again

Nina

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    6 months ago

    Hi NINAW13, 

     

    Thank you for the response. We appreciate your effort in sending us a screenshot of your Find Transaction window. 

     

    Based on the screenshot you've attached; the payroll transactions seem to be passing through the Electronic Clearing Account 1-3000. This means that the payroll transactions aren't recorded directly with the bank account of choice, as they are currently sitting in the Electronic Clearing Account. 

     

    I suggest opening Payroll > Prepare Electronic Payments window, this is where your payroll transactions are going to show up. You will need to process the transfer from the Electronic Clearing Account to the right bank account one by one to match the bank feeds. Make sure to input the right date, amount, and bank account when creating transactions from this window. 

     

    Also, I recommend reading through his article, Making Electronic Payments. This will show you the step-by-step process you need to follow. 

     

    Let us know if you require any further assistance with this. 

     

    Thanks,

    Genreve

     

     

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