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Reconciliation undone by the recent software changes
I need to submit the March Quarter BAS, and have allocated all transactions. Now I find that the reconciled December 31st balance of my main bank account has been unreconciled, and transactions require matching again. What is going on? Are there other underlying problems? As usual ABSOLUTELY NO SUPPORT FOR CLIENTS after going to /contact us as advised by after hours telephone message. Now I am travelling for 2 days and cannot get back to this before the weekend. is the recent interface change stable? can we revert to a previous interface? Essentials - or whatever you call it now - on the web.1View0likes0CommentsExpense Account for Tracking Costs - how to link
Hello all, We have been encountered with a reporting issue where the account used to link to an inventory item for tracking does not appear to show correctly on the GL details reports. For instance, we have an inventory item that was set up to be linked to a 'Consumables' account. This inventory itemis part of a purchase, and appears to be under another COGS account, and not the 'Consumable' account when GL details report is generated. Has someone had this issue before, and happenned to know how to fix this? Thanks guys!72Views0likes7CommentsCLOUD FILE DELETED BUT STILL BEING CHARGED
As you can see Cloud File was taken down but have noticed that we are still being charged 3rd April $141 and same again on 6th May. Could you please organise a refund for this payment as we should not be being charged. Regards Janelle Hi JANELLE, Doreen_P (MYOB Moderator) posted a new reply in AccountRight: Installing and upgrading on 10-04-2024 04:41 PM: Re: DELETING CLOUD FILE Hi @Janelle, As per checking your account, I can confirm that your company 8 with serial number ending in 0861 was successfully removed from the cloud. Feel free to post again anytime if you require further assistance. If my response has answered your inquiry, please click"Accept as Solution"to assist other users in finding this information. Best regards, Doreen9Views0likes2CommentsReturned Super (offset)
ok so, we made a super payment for the Jan-March quarter last month. One employees contributions were returned. He had changed super accounts and not told us. So, we have updated his super records. I followed the MYOB procedure of creating a payroll event to reverse the payment, then reissue the payment However, when we went to redo the payment, there are two transactions in the Pay Super screen. The negative amount, and the positive amount. We have resubmitted the amount, it will not let us process the negative amount. How do we remove this from the 'Pay Superannuation' register?3Views0likes0Comments