Recent content
MYOB Essentials Invoice Fields Do Not Fit Across The Page
Hi, Today I created an invoice in MYOB Essentials and when I view or export the invoice the Description column takes up too much width and both the Tax and Amount columns do not fit on the invoice. The last invoice that I created was in March 2023 and it was fine however if I view or export that previous invoice it also has the same problem with the Description column being too wide and the Tax and Amount column do not fit across the page. I have attached 2 screenshots of the current and previous invoices. How do I fix this problem with my invoices?94Views11likes21CommentsOnline Payments: BPay Surcharge
Hi MYOB Team, I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified nor made the problem businesses face go away. Can we please have either: 1. the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, just like we do with MASTERCARD and VISA; and/or 2. the abilitiy to switch off BPAY as a payment option, right now it is lumped in with Mastercard and VISA. When we were part of the pilot program this was rarely an issue for us, but since being fully rolled out, regular users now know that by selecting BPAY as their method of payment they can avoid the surcharge fees. Initially after getting stung a few times we had to decide what level of fees we're prepared to cop? As a result we'd chosen to disable the payment feature all together for all "account clients" leaving it only available for Cash Sale Invoices and only if they're less than $500 because whilst this is a great feature the costs associated are NOT! Kind regards Suzi5.7KViews39likes80CommentsTime Sheets
Hi All We are a building company with 6 trades out on site. Each week they email me there timesheets and i process them. Is there any way they can enter your time sheets directly into MYOB and then I just approve them? If so, how do we set this up? Hope to hear from someone soon. Regards SteveSolved156Views0likes4CommentsMissing self-onboarding pdf
Hi There We are missing the button to view the self-onboarding pdf. We have successfully self-onboarding may employees and have been able to view the pdf afterwards. There was an update for AccountRight this morning and we haven't been able to view since then. Is there an issue/fix for this? Regards Angela2Views0likes0CommentsAuto Super Setup
I am having issues with setting my clients super up. I have seen previous posts that they have had the same issue. Can someone from MYOB please help me with this? Whoops, we've hit a snag! We can't complete your application right now, but we've saved what we could. Please try again later.32Views0likes2Comments