Forum Discussion

EliasK's avatar
EliasK
User
13 days ago

Remember this device

I am no longer being offered the 'Rememeber this device option' so I have to sign in every time.

 

Any ideas why this is happening? I dont think it's a browser issue as if MYOB thought it was the first time I was singing in it would offer me the option. I am using the same browser all the time.

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi EliasK,

     

    It's great to have you here in the Community Forum!

     

    The Remember this device setting is saved by the browser you’re using and will only remember one user at a time. So if someone logs in to their account after you and selects Remember this device, you’ll be asked for a 2FA code next time you sign in. For more information, you may refer to this helpful article about remembering this device for 30 days.

     

    Feel free to post again anytime you require further assistance. 


    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

     

    Kind regards,

    Shella