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DerekR's avatar
DerekR
Contributing User
4 years ago
Solved

unable to process BAS in MYOB Practice

When will we be able to lodged BAS/ IAS through MYOB Practice again? For the last week or so, when i have tried to prepare a BAS/ IAS i keep getting this message "We’ve encountered an error. Form fie...
  • DerekR's avatar
    DerekR
    4 years ago

    Our IT found the issues, our clocks were not in sync with what the ATO use. So we have now sync our times and are able to now process BAS in the MYOB Practice. 

Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi DerekR 

 

How did you get on with that enquiry? If you are still requiring further assistance do let us know.

  • DerekR's avatar
    DerekR
    Contributing User
    4 years ago

    Still unable to process or prepare BAS via the MYOB Practice. Do have our IT looking into it to see if it is our side is the issue