No Accounts

[NikkiParsons]

Good morning,

I have a file which is 20 years old and this morning I have 'no accounts'....

To add to this, logging in is still an issue with it looping like it did on Thursday last week before it completely fell over @Doreen_P  and I can't use the browser version as I need to use time billing. Had trouble logging in yesterday also.

[Earl_HD]

Hi @NikkiParsons,

Thank you for your thorough post, and I apologize for the delayed response. The issue you've described is uncommon but may affect a few of our clients. In such cases, we recommend clearing your AccountRight cache, as this action often resolves various discrepancies and issues within the software: Clearing the AccountRight Cache

Please do let me know how you go on this.
Regards,
Earl