Can't Log-in to MYOB - Back-up is running

[nagresta]

We can't log-in to our Business profile - your system is saying it's running a back-up.  This is the second week in row this has occured.  Can you please fix it ASAP.

[Genreve_S]

Hi @nagresta, 

Welcome to the Community Forum. 

I apologize for the delay in response. From my end, it appears that the file associated with your email address is already active. If you're still experiencing issues accessing your file, please provide us with more details so we can assist you further.

Should you need any other assistance, don't hesitate to create a new thread in the forum.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,
Genreve