Confirmation company file

[Joey4]

Hi,

Few months ago, I was asked to confirm my compnay files, I was unable to confirm online so I confirmed by phone, all went well until recently I've been asked to confirm again, and this happens everytime I log in. So I have to confirm using the licence provided few months ago. I was wondering if I'm doing as such, will I reach the limit of confirmation? Is there anyway to resolve this?

Thank you.

[Isaiah_C · Accepted solution]

Hi @Joey4,

Thank you for letting us know your concern and welcome to the Community Forum! I'll be glad to assist you with this. There is no limit in confirming your company file, and we need to confirm the file on a regular basis. I can help you to confirm it by sending a license file. Please send me a Private Message containing the following:

• Serial number
• Business name
• Company File ID and build number (Help>>About MYOB AccountRight)

Please let me know if you need further help.

Kind regards,

Sai

[Joey4]

Hi Sai,

Thank you for prompt attending on my probblem.

Could you show me how to send you a private message pls? I can't seem to find a place (attached) to send my text.

Joey.

[Isaiah_C]

Hi @Joey4,

Thank you for your response. I've granted you an access to our Private Message. You can now click the hyperlink on the private message that I've sent earlier.

Please let me know if you need further help.

Kind regards,

Sai