cannot login

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GO13
Experienced User
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Experienced User
Experienced User

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cannot login

I cannot login to MYOB

6 REPLIES 6
Camille86
Experienced Cover User
25 Posts
Experienced Cover User
Australia
Experienced Cover User

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Re: cannot login

Same here. Logging in with password but jamming up after that

GO13
Experienced User
39 Posts
Experienced User
Experienced User

39Posts

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Re: cannot login

I am not even getting that far!

as soon as I click on signin I get an error - Unable to Connect.

 

 

Camille86
Experienced Cover User
25 Posts
Experienced Cover User
Australia
Experienced Cover User

25Posts

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Re: cannot login

yep has just started that now. Can't even work online????? WTF

lspa
Experienced User
18 Posts
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Experienced User

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Re: cannot login

i am getting "Something went wrong

If the issue persists, contact MYOB support"
yet status.myob shows 0 affected.... hahaha! BS
GO13
Experienced User
39 Posts
Experienced User
Experienced User

39Posts

10Kudos

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Re: cannot login

MYOB is having an outage.

Our cloud service provider is experiencing a major outage affecting the Australia East region. We are working with them to restore our services as fast as possible.

Thanks for your patience while we work on it.

 

Great.  Shall we bill them for our time trying to work around their issues?!

Earl_HD
MYOB Moderator
3,410 Posts
MYOB Moderator
MYOB Moderator

3,410Posts

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Re: cannot login

Hi @everyone,

Thanks for your post and I'm sorry to hear that you were not able to access your accounts. I really appreciate your patience and understanding about this issue and I do apologize for the delayed response. We are delighted to inform you that the service has been fully restored following the recent Microsoft Azure outage. Essentials, AccountRight Live, and MYOB Business are now operating as usual.
 

Both MYOB and Microsoft will maintain close monitoring of our systems in the coming days to ensure uninterrupted service. We sincerely apologize for any inconvenience you may have experienced due to this outage, and we extend our gratitude for your patience while we worked diligently to resolve the issue.
 

If you have any further questions or require assistance, please don't hesitate to reach out. Our team is here to help.
Regards,
Earl

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