Can't Open Employee Card

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GaryOo
Partner
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Partner
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39Posts

3Kudos

0Solutions

Can't Open Employee Card

I have had this occur a number of times previously. It has happened again.

Could someone in tech support follow up and check this out for me please.

This is the error text I'm getting:

 

AccountRight Application Error Report
=====================================
Application Version: 2022.2.24.6006
Application File Version: 2022.2.24.6053
Incident Id: 474d432a-ad77-41c1-9919-d8f79672632c
Time: Saturday, 26 March 2022 3:12:35 PM

Code:
Unknown (0)


Message:
(Unknown): ShowUIView(CardDetail,...,...)


Stack Trace
----------------------------------------
1 : MYOB.Huxley.API.HuxleyApplicationException
----------------------------------------
MYOB.Huxley.API.HuxleyApplicationException: (Unknown): ShowUIView(CardDetail,...,...) ---> MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 411
at mscorlib!0x0600572c!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
at mscorlib!0x06005737!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
at Huxley.Service.Gateway!0x06001a01!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
at Huxley.Service.Proxy!0x06000330!MYOB.Huxley.Service.Proxy.Services.ProxyCardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x0
at Huxley.UI.Decorators!0x06002abf!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIICardContainerService.MYOB.Huxley.ApplicationServices.Container.API.ICardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x54
at Huxley.UI.Model!0x0600402e!MYOB.Huxley.UI.Model.Context.CardContext.<>c__DisplayClass3_0.<GetContainerObjectByType>b__0() +0x0
at Huxley.UI.Model!0x06003ab0!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60
at Huxley.UI.Model!0x0600381b!MYOB.Huxley.UI.Model.Context.CardContext.GetContainerObjectByType(CardType cardType, Int32 id) +0x34
at Huxley.UI.Controllers!0x060011da!MYOB.Huxley.UI.Controllers.Cards.CardDetailController.GetDataObject() +0x0
at Huxley.UI.Controllers!0x060013b1!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33
at Huxley.UI.Forms!0x06001bb0!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.SetupContainer() +0x63
at Huxley.UI.Forms!0x0600268d!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9
at Huxley.UI.Forms!0x060026e6!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228
at Huxley.UI.Forms!0x060026e2!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
at Huxley.UI.Forms!0x06002323!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122
at Huxley.UI.Framework!0x0600018d!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88
at Huxley.UI.Framework!0x0600018c!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xaa
at Huxley.UI.Framework!0x060001ab!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a
--- End of inner exception stack trace ---
at Huxley.UI.Framework!0x060001ab!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0xa3
at Huxley.UI.Forms!0x06001a53!MYOB.Huxley.UI.Forms.Cards.CardsGrid.OnCustomNavigationEvent(UIViewType uiViewType, EntityInfo eInfo, Boolean showAsDialog, BeginNotificationRefreshMethod refreshMethod) +0x0
at Huxley.UI.Forms!0x060026a2!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.RaiseNavigationEvent(UIViewType uiViewType, EntityInfo eInfo, Boolean showAsDialog, Boolean causeRefresh) +0x33
at Huxley.UI.Forms!0x06001a89!MYOB.Huxley.UI.Forms.Cards.CardsGrid.LaunchDetail(UICardSummary editCard) +0x3b
at Huxley.UI.Forms!0x06001a5f!MYOB.Huxley.UI.Forms.Cards.CardsGrid.grdvCardsList_DrillDownClicked(Object sender, DrilldownClickedArgs e) +0x16
at Huxley.UI.Controls!0x06000475!MYOB.Huxley.UI.Controls.External.ExtGridView.InvokeDrillDownClicked(Object row) +0x21
at Huxley.UI.Controls!0x06000499!MYOB.Huxley.UI.Controls.External.ExtGridView.ExtGridView_Click(Object sender, EventArgs e) +0xe8
at DevExpress.XtraGrid.v17.1!0x060004a5!DevExpress.XtraGrid.Views.Base.BaseView.RaiseClick(EventArgs e) +0x19
at DevExpress.XtraGrid.v17.1!0x06000117!DevExpress.XtraGrid.Views.Grid.Handler.GridHandler.OnClick(MouseEventArgs ev) +0x7
at DevExpress.Utils.v17.1!0x06002738!DevExpress.Utils.Controls.BaseHandler.ProcessEvent(EventType etype, Object args) +0x8e
at DevExpress.XtraGrid.v17.1!0x060000e8!DevExpress.XtraGrid.Views.Base.Handler.BaseViewHandler.ProcessEvent(EventType etype, Object args) +0x22
at DevExpress.XtraGrid.v17.1!0x0600216d!DevExpress.XtraGrid.GridControl.OnClick(EventArgs ev) +0x33
at System.Windows.Forms!0x06000eff!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0xf2
at System.Windows.Forms!0x06000f0f!System.Windows.Forms.Control.WndProc(Message& m) +0x62c
at DevExpress.XtraEditors.v17.1!0x06001445!DevExpress.XtraEditors.Container.EditorContainer.WndProc(Message& m) +0x67
at DevExpress.XtraGrid.v17.1!0x0600214e!DevExpress.XtraGrid.GridControl.WndProc(Message& m) +0xbb
at System.Windows.Forms!0x06005720!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
at System.Windows.Forms!0x06005723!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
at System.Windows.Forms!0x06002ded!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
==========
MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
MODULE: DevExpress.XtraGrid.v17.1 => DevExpress.XtraGrid.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6a6f2858c181409aa7c4eb6bd501ac5f; A:1
MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:e9e14b4d8575444398d9c5ce1f41472e; A:1
MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:e56048a3c8504142bf8d91edc9acda73; A:1
MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:50f4b860ac174931945eee4affb85d7c; A:1
MODULE: Huxley.UI.Controls => Huxley.UI.Controls, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:0662714de75047c9bd67b67e9d6d532a; A:1
MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:d8263b1c3213422f81a07dd213e7ede1; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:3dfb1f66b1df48a8a6ee034fe51c2705; A:1
MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:7cdf6be1b0714fcfa403e78358edb5d7; A:1
MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:5782100c1ce144d08d60486a5380f37b; A:1
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:3580705f3f48422abfe7262f8586dcb8; A:2
MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:098daa586c564b1ab756109f800f14ff; A:1

----------------------------------------

2 : MYOB.Huxley.API.HuxleyApplicationException
----------------------------------------
MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 411
at mscorlib!0x0600572c!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
at mscorlib!0x06005737!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
at Huxley.Service.Gateway!0x06001a01!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
at Huxley.Service.Proxy!0x06000330!MYOB.Huxley.Service.Proxy.Services.ProxyCardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x0
at Huxley.UI.Decorators!0x06002abf!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIICardContainerService.MYOB.Huxley.ApplicationServices.Container.API.ICardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x54
at Huxley.UI.Model!0x0600402e!MYOB.Huxley.UI.Model.Context.CardContext.<>c__DisplayClass3_0.<GetContainerObjectByType>b__0() +0x0
at Huxley.UI.Model!0x06003ab0!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60
at Huxley.UI.Model!0x0600381b!MYOB.Huxley.UI.Model.Context.CardContext.GetContainerObjectByType(CardType cardType, Int32 id) +0x34
at Huxley.UI.Controllers!0x060011da!MYOB.Huxley.UI.Controllers.Cards.CardDetailController.GetDataObject() +0x0
at Huxley.UI.Controllers!0x060013b1!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33
at Huxley.UI.Forms!0x06001bb0!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.SetupContainer() +0x63
at Huxley.UI.Forms!0x0600268d!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9
at Huxley.UI.Forms!0x060026e6!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228
at Huxley.UI.Forms!0x060026e2!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
at Huxley.UI.Forms!0x06002323!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122
at Huxley.UI.Framework!0x0600018d!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88
at Huxley.UI.Framework!0x0600018c!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xaa
at Huxley.UI.Framework!0x060001ab!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a
==========
MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:e9e14b4d8575444398d9c5ce1f41472e; A:1
MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:e56048a3c8504142bf8d91edc9acda73; A:1
MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:50f4b860ac174931945eee4affb85d7c; A:1
MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:d8263b1c3213422f81a07dd213e7ede1; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:3dfb1f66b1df48a8a6ee034fe51c2705; A:1
MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:7cdf6be1b0714fcfa403e78358edb5d7; A:1
MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2022.2.24.6006, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:5782100c1ce144d08d60486a5380f37b; A:1
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:3580705f3f48422abfe7262f8586dcb8; A:2

----------------------------------------

1 REPLY 1
Sam_R
3,372 Posts
Former Staff
Former Staff

3,372Posts

0Kudos

510Solutions

Re: Can't Open Employee Card

Hi @GaryOo,

 

Thank you for your post and for providing that log. 

 

So that we can run the required script over your file to fix this error, could you please send me a private message with the following details: 

 

  • Serial number 
  • Company File ID (Help>About MYOB AccountRight> Company File ID:__?)
  • Business/File name 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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