Entitlements appearing when employee reinstated

[NSC-1]

I can see others are having the same issue. 

We have an employee who was reinstated and his entitlements have re-appeared. How can this be resolved quickly?

[LRBooks61]

Hi

I have tried several times to get around this by terminating and making card inactive changing start date again but the totals remain

You could go into entitlemants and do a balance adjustment and make the total zero

Or you could set them up again if you want a clean start. Change the original card name so you can tell the difference. We used to put a Z infront of the  surname so it would sit at the bottom of the file

Hope this helps with a work around

Lisa

[Sam_R]

Hi @NSC-1,

Thank you for your post. 

Could you please advise if you are still needing assistance with this? I'd be happy to help. 

[NSC-1]

Hi Sam,

We had to send our file to MYOB for repair. I'm hoping that MYOB will be able to fix this glitch in the next update.

Thank you