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December 2022
December 2022
Hello All,
I have a unusal issue that I have not seen before. I noticed pays that I had adjusted show up in uncleared cheques on my reconcile report and they are sitting in my Payroll Clearing account. Why is this happening? I had to amend a few payslips and followed MYOB's instructions by reversing a payslip and re-issuing it.
Can you please tell me how to remove these?
Thank you Sharee
December 2022
December 2022
Hi @SSchultz
Typically when a reconciled transaction was edited or deleted & re-entered, it will become an unreconciled transaction. If you didn't edit the original pay, only reversed & re-entered it, then the reversal and the re-entered pay are unreconciled transactions, you can tick and reconcile them in the same period.
As of the payroll clearing account, please click into the payroll transaction(s) showing, hit Ctrl + R to recap the transaction, is it crediting the payroll clearing account for the net pay amount? If so, check the payment method used in the pay, then go to Setup > Linked Accounts > Payroll, the linked account selected for that payment method is where it would pay out from.
If you have any further questions please feel free to let us know.
Kind regards,
Clover
MYOB Community Support
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