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July 2022
July 2022
I think made i made a mistake with terminated employees declaration. My error free EOY report now has errors as a result of this. Gross earnings for these individuals are missing . I have tried to reverse this error and sent an update report - but this is not showing . If I run another payroll it will be 20/23. So would this then update 21/22 ?
Can some please help ?
Thanks
Annemarie
July 2022
July 2022
Hi @AMJ1,
Thank you for your post.
To resolve this, you will need to reactivate their cards, remove their termination dates, then process an Update Event/ $0 Pay Run to push through and update their totals to the ATO.
Once you're happy with the reports, you can enter the termination dates back into the card file and continue to finalise your payroll year.
If you had any further queries, please do reach out.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
July 2022
July 2022
Thanks
but I have done this once already and no solution. Would it be ok if I reinstate the back up from the 30 th of June and then try again ?
Annemarie
July 2022
July 2022
Hi @AMJ1,
If you do have this backup available I would go ahead and try that.
Please let me know how you get on,
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