Payrun reversal not in STP

[Lorrainec]

HI

I had to reverse two pays, one has appeared in STP the other has not. Conscequently my PAYG is incorrect in the BAS calculation. The reversal appears in the Bank Register and on my payroll but not in the STP. I have done and update however the BAS is still incorrect.

Any suggestions

Lorraine

[Princess_R]

Hi @Lorrainec,

Thank you for your post.

When you reverse a pay, it's supposed to pop up in the STP reporting center with a "sent" status, effectively canceling out the original pay you reported to the ATO.

               

             

Could you please give your payroll activity and register report a quick check? Match it up with your year-to-date (YTD) verification report to help us pinpoint what might be causing the issue. 

Feel free to respond if you need further help.

Cheers,

Princess