Princess_R
MYOB Moderator
Joined 2 years ago
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Re: Production Costs
Hi Michelle29 It seems like you're trying to account for labor costs in your production costs. This can be a bit tricky, but we have some articles that can help you manage it. Please refer to the following links that have information regarding labor costs: Including labour in inventory item cost Include labour cost when using Auto-Build However, for the specific process of journaling for labor costs, it might be best to consult with an accountant or a financial advisor to ensure that you're following the best practices tailored to your situation. Feel free to get in touch if you need more help! Cheers, MYOB1View0likes0CommentsRe: STP finalisation
Hi Aileen3 Welcome to the Community Forum! Sorry for the delay in our response. I'm sure things can get busy, especially at the end of the financial year. Let's tackle this issue so you can get back to your important tasks. The difference you're seeing could be because the YTD amount on pay slips comes from the employee's card file, while the gross amount is calculated differently. A good place to start would be to check your payroll activity register and summary report. This can help you identify where the differences are coming from. Once you've found the cause, you can make the necessary adjustments. Feel free to get in touch if you need more help. Cheers, Princess5Views0likes0CommentsRe: Payroll STP verification report
Hi Karadoc It seems like you're dealing with a discrepancy between the STP2 Verification report and your AccountRight payroll summary report. This could be because of how back pay is categorised in these reports. If the back pay isn't showing up on the STP2 verification report, you might want to double-check if the payroll category for back pay is set up correctly and reported in the STP report. Also, check if the back pay category is linked to the employee when you've processed the back pay. Another handy tip is to compare your payroll register and activity report with the YTD verification report. This could help you spot where the differences are coming from and make the necessary adjustments. Feel free to get in touch if you need more help! Cheers, MYOB7Views0likes0CommentsRe: STP Send Update event
Hi aee Awesome feedback! It's really cool to see you thinking about how to make the Send Update event process even better. It sounds like a great way to make things smoother and cut down on those repetitive tasks. To get our developers to take a look and let others vote on your idea, I suggest posting it on ourIdeas board. It's where we gather user feedback to shape how we develop our products. Feel free to add any more details or ideas you have there! Cheers, Princess3Views0likes0CommentsRe: Payment for unworked public holiday showing accrual error.............WHY?
Hi Fiona-dcbs I see you're having trouble with payment for an unworked public holiday showing a negative accrual error. That's confusing! Let's figure this out. It could be that there's been a tweak in the payroll categories. A good place to start would be to take a look at the link wage pay item from each entitlement to see if there's a link to public holiday pay. If your settings are correct and you're still seeing errors, try visiting help sites like myob.com/support or myaccount.myob.com to use MOCA, our virtual assistant. MOCA can assist you right away. If MOCA can't resolve it, you'll be connected to our live chat team automatically. Cheers, Princess7Views0likes0CommentsRe: Create spend money transaction Reference number Duplicating
Hi pippypip Thank you for reaching out regarding the duplicate transaction reference numbers. Currently, in MYOB Business Lite/Pro, we don't have a feature that alerts you about duplicate transaction references. It's a good idea to double-check your reference numbers before recording each spend-money transaction. We're continuously adding features from AccountRight to MYOB Business, and your feedback is invaluable to us. You can share your idea on ourIdeas Board so others can vote on features they'd like to see in future updates. Feel free to get in touch if you need more help! Cheers, MYOB7Views0likes0CommentsRe: Bank Last synced 12 days ago?
Hi pippypip We apologise for the delay in our response. We haven't received any reported incidents regarding bank feed delays on May 13th. However, if your Westpac account hasn't synced yet, we recommend reaching out to us directly so we can investigate further and communicate with the bank if necessary. You can also subscribe to our status hub for updates on any issues that could affect your bank feeds. Feel free to get in touch if you need more help! Cheers, MYOB4Views0likes0CommentsRe: Report for payment terms
Hi Michelle_nz Welcome aboard to the Community Forum! Currently, there isn't a report available specifically showing customers' payment terms in MYOB. However, this is a great suggestion for a new feature. I encourage you to post this as a feature suggestion on ourIdeas board, where our developers regularly review feature requests. This allows other users to vote on ideas they'd like to see in future updates. Feel free to post anytime you have any concerns or need further assistance. Cheers, Princess6Views0likes0CommentsRe: First Bank Feed download
Hi Bronman Apologies for the late response. I see that you've downloaded a large number of bank feed transactions, many of which you don't need. If you still need assistance with this, please submit a support request via My Account to delete bank feed transactions for a specific date. Please note that we can only remove bank feed transactions for a specific date, we cannot delete individual transactions. Feel free to reach out anytime you need further assistance. Cheers, Princess3Views0likes0CommentsRe: Keep getting error messages
Hi Accounts_2 Apologies for the late response. I understand that you're encountering error messages while trying to import sales invoices. This can indeed be painful, but no worries, I've got you covered. Please check out this link for detailed troubleshooting steps for resolving import errors. If you're still receiving errors after following the steps, you might want to consider creating an export/import template. This can help ensure that all required fields, like item numbers, are correctly formatted and included. Feel free to reach out if you need further assistance. Cheers, Princess