Refunded Super from Australian Super

[HollyM555]

Hi,

We have had a large amount of funds that have been returned without warning dated 30-9-2022. They appear to relate to August contributions.

Is there any information as to why this may have happened? We have not been notified of any changes in funds.

Thanks

Holly

[Sam_R]

Hi @HollyM555,

Thanks for reaching out. 

Generally speaking, if you have received a refund from a superfund, you'd want to speak with them as to why they refunded those contributions and who they relate to. 

Additionally, if you can send me a private message with the following details I can see if I can find any information that may assist you:

• Serial number
• Business name 
• Total refunded amount

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.