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July 2022 - last edited July 2022 by Yanike_S
July 2022 - last edited July 2022 by Yanike_S
Hi
I moved to (so I think) phase 2 today. When I open STP reporting, I can see "Send update event" green button for 2022/23 - Which I think indicates I am on phase 2.
I tried to send EOFY finalisation to 11 employees and it came back as Accepted with errors. I checked so many times and areas to see if all are correct in MYOB data. The payroll report checking says company information and employee details meet ATO requirements. I tried one or two employees individually, then same status came back.
Before I did all these, verification report showed correct figures, but now it shows 0 for Total salary and wages, but PAYG is correct. The super figures are not correct.
I processed zero Payroll hoping it will all clear, but nothing happening (There is no showing my record for it though).
Can someone help?
July 2022
July 2022
Hi,
If you change Inactive employees to active, this kind of error may arise.
Regards,
July 2022
July 2022
I did the other way around. Still same status came back.
July 2022
July 2022
Thanks Arul,
I am contacting MYOB. It seems a lot of people have issues with EOFY reporting.
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