Superannuation ERROR

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Kneeboned
3 Posts
User

3Posts

0Kudos

0Solutions

Superannuation ERROR

Good Afternoon.

Everytime I try to update my super details as requested I get this error.

We're sorry, but something went wrong.

If you are the application owner check the logs for more information.

 

I have been able to print but not submit this updated form. I and believe MYOB wont process super until this is submitted. I am a small business that pays super weekly and would like this sorted NOW.

Can anyone help me please. 

1 REPLY 1
Melisa_D
10,735 Posts
Former Staff
Former Staff

10,735Posts

0Kudos

1,186Solutions

Re: Superannuation ERROR

Hi @Kneeboned

 

Sorry to hear about this. To accept this new disclosure statement you need to be the file Owner or the Administrator, if you're listed as one of these can you please clear your AccountRight cache and re-attempt to accept the new terms. 

 

Do let me know how you go. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post