Superannuation payment processing

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Fung280996
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Superannuation payment processing

Hi I am having trouble to send superannuation to an existing AMP account. Keep getting message "Superfund detials entered invalid"

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Komal_S
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Re: Superannuation payment processing

Hi @Fung280996 

 

Can you confirm the fund ABN and USI so we can check the details on our end. 

Kind regards,
Komal

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Fung280996
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Re: Superannuation payment processing

Hi Komal,

 

ABN 78 421 957 449

USI AMP0195AU

 

Thanks.

Komal_S
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Accepted Solution Solved

Re: Superannuation payment processing

Hi @Fung280996 


This fund is available in the system with the following details. Please create a new fund in the system by going to Lists>>Superannuation Funds, give it a different Name to distinguish from the previous fund, link it to the employee's card, and then try processing the payment again :

 

amp.JPG


Let me know how you go on. 

Kind regards,
Komal

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Fung280996
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Re: Superannuation payment processing

Thank you, Komal. It works!

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