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November 2021
November 2021
Hi I am having trouble to send superannuation to an existing AMP account. Keep getting message "Superfund detials entered invalid"
Solved! Go to Solution.
November 2021
November 2021
Hi @Fung280996
Can you confirm the fund ABN and USI so we can check the details on our end.
Kind regards,
Komal
MYOB Community Support
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November 2021
November 2021
Hi Komal,
ABN 78 421 957 449
USI AMP0195AU
Thanks.
November 2021
November 2021
Hi @Fung280996
This fund is available in the system with the following details. Please create a new fund in the system by going to Lists>>Superannuation Funds, give it a different Name to distinguish from the previous fund, link it to the employee's card, and then try processing the payment again :
Let me know how you go on.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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November 2021
November 2021
Thank you, Komal. It works!
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