Unable to generate profit loss reports for July 2023

[Mummabrew]

Hi,

Surely I can't be the only one to be unable to access certain reports for July 2023.

For example,I try to do a Profit & Loss for July 2023 for example, selecting the FY 2023 from the dropdown box and it generates an error "please enter a valid date". Can someone please explain this and don't tell me to rollover financial year's as the accountant has not advised me to do so.

Also, the "live chat" option is nowhere to be found and the BOT button is completely useless.

Anyone agree??? Everyone agree???

MYOB needs to rectify this in a hurry.

[Earl_HD]

Hi @Mummabrew 

Thank you so much for your post and welcome to the Community Forum! 

If you are using AccountRight, you can run the Profit & Loss report for the current FY in the company file, the year before and the year after. You can check the current FY in file via Setup > Company Information. If the current FY is 2022, then you can only run P&L report on 2021 ~2023. You would need to roll over the financial year to generate the report for 2023. 

Please see help article for more information: End of Financial Year FAQ.

Feel free to post again, we're happy to help.
Regards,
Earl