Unable to send Update Events and Finalise FY2023 and Notify ATO

[LingB]

Hello, I am unable to send updated events for FY23 and I also couldn't finalise my FY23 and report to ATO. This happen for 2 of our MYOB files. I tried selecting only a few employees to send report and the error message still pops up. I am attaching the error message here. Please advise urgent as we are already in July and have another issue of EOFY reporting in another post also unresolved. Thanks.

[Princess_R]

Hi @LingB 

Thank you for your post.

Can you please try to clear your AccountRight cache. Sign out, close the software, open and sign in again, kindly try to finalise few employees or try sending an update event.

If it's still not working, may I know when the error message appears? 

Please let me know how you go about this.

Cheers,

Princess