Forum Discussion
Sam_R
2 years agoFormer Staff
Hi grebbie,
Thank you for your post.
This error code is often a one-off or caused by an outage with the ATO. However, as long as you have successful/accepted pay events subsequent to this pay run, the missed totals for the rejected pay runs should pull through. If you want to ensure the totals have pulled through, I would advise processing a $0 pay run/Update event to be sure.
In regards to your last query, the $0 pay run should resolve this for you.
Do reach out if you require further assistance.
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