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Back up stuck and will not abort nor does shutting down help

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rbme
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rbme
rbme
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September 2021

September 2021

Back up stuck and will not abort nor does shutting down help

Hello

I touched base yesterday and was mid chat but lost connection and the chat so am trying again today.  I cannot open MYOB.  Says back up in progress.  Been stuck 2 days.  Have closed myob.  Turned off computer for a long time and re started.  Neither helped.  I hope someone can guide me how to fix this.

 

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Steven_M
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Steven_M
Steven_M
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September 2021

September 2021

Re: Back up stuck and will not abort nor does shutting down help

Hi @rbme 

 

I've reset that company file back to Active for you. This should allow you to log in as intended. 

Can you try opening that company file and let us know how you get on with that.

Kind regards,
Steven

MYOB Community Support

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rbme
Contributing User
5 Posts
Contributing User
rbme
rbme
Contributing User

5Posts

2Kudos

0Solutions

Send Message
+3

September 2021

September 2021

Re: Back up stuck and will not abort nor does shutting down help

Oh muh gosh Steven,

 

You are a legend.  Thank you so much.  All working.

 

Have a great day

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