Case Number 01052719 - run script on items

[Nicola6]

Hi

Can someone please contact me regarding case number 01052719. We need a script run on our items data and n one has contacted me back regarding this. I have posted this before but the issue is just ignored both on the phone and in these messages.

Hopeful for a resolution.

[Melisa_D]

Hi @Nicola6, 

Thanks for your post. Can you please confirm the error message you're getting when importing so I can assist further. 

[Nicola6]

Hi

These are my error messages

Summary of errors
Error -109: Tax Type is not found.
Error -1022: The ItemNumber value cannot begin with a space.
Error -4065: You have sales on file for this item
Error -4066: You have purchases on file for this item
Error -4068: You have sales or purchases on file for this item
Error -4077: You have sales for this item.

From previous experience think that 4077 is the issue and needs a script run.

Thanks

[Melisa_D]

Hi @Nicola6, 

I'm happy to arrange that script to be run over your file, can you please confirm the last 4 digits of your product serial number and the file ID of that file (This can be found by going to Help > About MYOB AccountRight). 

[Nicola6]

3260

company file ID is 2

[Nicola6]

Can you please advise if this has been actioned yet

[Yanike_S]

Hi @Nicola6 

I just ran that script over your file. Let me know if this solved it for you.

[Nicola6]

Hi

No it did not work. Can you please run again - we have had issues before where the script needed to be run serveral times before it worked.

[Yanike_S]

Hi @Nicola6 

I have processed the script for the -4077 error again. Make sure to log off and restart AccountRight before you try again.

Let me know how you go.

[Yanike_S]

Hi @Nicola6 

I have processed the script for the -4077 error again. Make sure to log off and restart AccountRight before you try again.

Let me know how you go.