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August 2022
August 2022
Hi Team,
Can you tell me how to delete a deposit transaction for a recorded purchase?
Kind regards,
Sharon Zeng
August 2022
August 2022
Hi Sharon
Thank you for your post, I'd be happy to assist you with this. It is not possible to delete a deposit, but I can give you instructions on how to reverse it instead.
The process is different depending on if the purchase order has be converted to a bill yet. If it has remained a purchase order you can reverse the payment.
In both instances, you will need to turn on reversing. To do this; Go to Setup > Preferences > Security > Select the option Transactions CAN'T be Changed; They Must be Reversed > Click OK
If the purchase order has not been converted to a bill you will need to locate the order, then open the payment then reverse it.
If the purchase order has been converted to a bill you can't simply delete the deposit; the bill will first need to be reversed, then depending on if you need to reverse the deposit because the wrong amount has been applied or if it was a refund you will either apply the credit or refund the deposit to the supplier.
For detailed steps on this process see our Help Article: Supplier deposits.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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