HELP PLEASE - UNPAID INVOICE SUMMARIES ARE NOT BEING SENT

[Bsmithangel]

Hello,

Please help me. I have spent HOURS on the phone to MYOB support and gotten absolutely nowhere! Just when I thought I might have someone to help we got cut off - again wasting my time like so many times before.

I have checked, double checked and triple checked my settings and so did the phone support people who could not see any problems either.

I am at my wits end trying to understand this and need help please.

[Bsmithangel]

Hello - are there any Mod's out there who can help me please?

[Tracey_H]

Hi @Bsmithangel 

Sorry that no one has replied to you yet. If you're still having problems with this can you please send the following information in a private message:

• serial number
• Company file ID (Help>>About MYOB AccountRight)
• primary contact name

[Bsmithangel]

I appreciate the reply from a MOD, but I have supplied the requested info and followed up again - still no response.

MY PATIENCE WITH MYOB IS WEARING VERY THIN.

[Tracey_H]

Hi @Bsmithangel 

My apologies for the delay in replying to you, I've replied to your private message. Please reply to my message so that we can get this resolved for you.