Import error 4077 when updating ITEM fields

[Craig167]

I receive a 4077 error when importing ITEM fields.  I found other similar posts have been solved by running a script over the data file.    I am wanting to update price information as well, and it seems that this may also be a problem when importing.

Will the script fix these issues?  If so, how do I go about actioning the fix?

Our data file is online and the version is accountright plus AU 2022.9.0   Build 2022.9.24.7350  File Id: 4

Regards,

Craig

[ChrisMYOB]

Hello @Craig167 

Thank you for your post. 

If your file was online I would be able to run a script over the file. Since it appears to be a local file on your computer you will need to run a hotfix tool.

Can you please send me a Private Message and I will be able to provide you with this which will resolve the 4077 error.

[Craig167]

Thanks Chris,

Our data file is online and not local.  Details as per my original post.

Craig

[ChrisMYOB · Accepted solution]

Hello @Craig167 

My apologies, I didn't realise that your email address was linked to 2 serial numbers so when I looked initially I saw that the file ID 4 was a local one. 

I have run the script over the file now which should resolve the -4077 error when importing. 

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.