Intray is not working - AccountRight

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AmyWong
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Intray is not working - AccountRight

In Tray is not working... unable to load documents.

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CloverQ
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Re: Intray is not working - AccountRight

Hi @AmyWong 

 

Thank you for the information. 

 

Our developer teams have picked up a brief issue that was causing the In Tray service intermittently unavailable. This is now resolved and the teams are continuing to monitor the service. 

 

I'd suggest give it a few minutes then restart AccountRight. If you are using the browser version please clear the browser cache also. 

 

Sorry for any inconvenience caused.

Kind regards,
Clover

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Susan_Sun_SEIT
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Re: Intray is not working - AccountRight

This issue is not fixed. Please update the dev team. Still occuring

AmyWong
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Re: Intray is not working - AccountRight

Thanks for your information. Problem fixed.

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