Invoices auto numbering

[pandasaigon]

Dear MYOB Team,

I am using MYOB AccountRight Plus latest version 2022.8.0

In general the sales invoice number is generated automatically as it should be. The number is normally starting with triple 000 then folllow by a new sequence number.

The last new sales that I have created on the MYOB, I notice that the invoice number is also created automatically but in a strange way, that it is now using the same numner of a previous sale but it changes the first two digit to BD then follow by a old invoice number, for example: it should be 00012345  (12345 is a new unique number )  but it is now: BD012344 (00012344 was already been used previously on a previous sale )

Can you please explain why it is doing this? and how to fix it? Althought the new invoice number is still unique by starting with BD but it still is very confusing and it should not using the same number. 

Thank you

Cynthia King

[SamaraM]

Hi Cynthia (@pandasaigon) 

Thank you for your post. The automatic invoice number function tries to be helpful and remember what you have used previously. So it will use the last alphanumeric # then +1. 

If it is populating BD012344, and you want to bring it back to numerical numbers only, then overtype the number a few times until it picks up the new pattern and auto-fills correctly.

if you have any further questions, please let me know.

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