MYOB keeps shutting down

[Connockity]

In the past two weeks I have had MYOB shut down on me 3 times while I was in the middle of invoicing a sale.

Usually when I go to build the product.

I am using Account Right.

[Turtlewitnohome]

Is it the blue circle of death?  I've noticed this since using inventory

[Connockity]

No it just shuts down instantly. Very strange

AND I lose all the details I input on the invoice as well.

[ChrisMYOB]

Hello @Connockity 

Can you please detail if you are getting any error messages when this is happening. You could try giving AccountRight a reinstall to see if this improves it. 

I have attached a Help Article on a potential error I believe might be showing on somethings gone wrong and AccountRight needs to close. This will give some different steps based on the error log.

Please let me know if this helps or if you are getting another error.

[Connockity]

HI Chris,

No error message, just an instananeous shut down.

[Connockity]

But then I have just had it shut down with an error message twice.

In both cases the Code was Unknown

[ChrisMYOB]

Hello @Connockity 

I would suggest giving AccountRight a reinstall. If you get that error pop up, it is best if you could save the error log to attach, even if it says the code is unknown, there might be something else I will be able to pick up from it that will resolve the issue. 

Please let me know how you go.