Online invoice payment

[AmyWong]

We are currently issuing invoices to our students with online invoice payments feature. Our courses are GST free but the surcharge (1.8%) is GST inclusive. However when we receive payments from students, all 1.8% surcharges are automatically recorded as GST free. Could you please advise how to rectify the GST on surcharges.

[Sean_DC]

Hi @AmyWong 

Thank you for your post. I would suggest communicating with our Financial Services team regarding this. You may be able to contact them through their direct line (1300 783 674) or by sending them an email (support@myobpayby.com). 

Please feel free to post again. I'm happy to assist further.

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