Sean_DC
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Joined 3 years ago
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Re: Finding File ID in browser version
Hi gavin12345 As mentioned, there's no File ID when it comes to the browser version. It is based on serial numbers. That's why you can mention if you're using AccountRight Live (needs a Company File ID to identify which file) or purely MYOB Business (browser based which uses serial numbers). If you're using AccountRight, then you'll know your File ID because you can access it in the desktop version. We'll ask you the details we need if a script is needed to be done.544Views0likes0CommentsRe: Finding File ID in browser version
Hi gavin12345 Thank you for your post. There's no File ID when it comes to the browser version. It is based on serial numbers. Each business will have its own serial number if you're using MYOB Business. That is why it is also helpful to mention if you're using AccountRight Live (needs a Company File ID to identify which file) or purely MYOB Business (browser). Please feel free to post again. I'm happy to assist further. If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.600Views0likes2CommentsRe: Refund
Hi kimberlybraham and AG23 Thank you for your posts and to AlanT for giving some advise/tips. I am linking here two Help Articles on how to record a refund from a supplier depending if you're using AccountRight or MYOB Business. Settling supplier debits - AccountRight Creating supplier returns - MYOB Business Please feel free to post again. I'm happy to assist further. If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.400Views0likes0CommentsRe: HOW TO DELETE PAYMENTS IN INVOICE
Hi Muhammad786 Thank you for your post. May I extend a warm welcome to the MYOB Community Forum. To delete the payment, you need to unreconcile or unmatch it first, using the Bank reconciliation or Bank transactions page. For further information on how to do that, kindly check this Help Article on Deleting a bill payment. Please let me know if you have further enquiries, and I'll be happy to help. If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information.254Views0likes0CommentsRe: Sending invoices
Hi jodie_a_22 Thank you for your post. May I extend a warm welcome to the MYOB Community Forum. Kindly go again to Sales Settings >> Templates >> Click on the template that you created. Make sure that the Set as default template is ticked for the new template you created. I would also suggest logging out and clearing your browser cache before sending the next invoice. You can also test it out first by sending a sample invoice to your email. Let me know how it goes. Please feel free to post again. I'm happy to assist further. If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information.211Views0likes0CommentsRe: Client can see unsent invoices in the 'View unpaid invoices emailed to you' list
Hi JCExcavations Thanks for responding. It could be that the invoice was made by mistake, but no worries, you can actually delete an invoice. All you need to do is to open the invoice, and at the bottom left, click Delete. For more information, you may check on this Help Article on Deleting invoices. Please feel free to respond to this post if you need further help.322Views0likes0CommentsRe: Client can see unsent invoices in the 'View unpaid invoices emailed to you' list
Hi JCExcavations Thank you for posting. I'm glad to assist. Do you mean that your client is seeing an invoice that you haven't finished? Can you give me more description of the issue so I can investigate it? Thank you very much.349Views0likes2Comments