Customer surcharge on online invoice payment
My customer overseas has contacted me saying they have been charged an extra $18.41NZ for their order. They paid through the invoice and had calculated the amount but their bank has a pending charge...
Forum Discussion
Hi Oringi
Thank you for your post. I would suggest communicating with our Financial Services team regarding this. You may be able to contact them through their direct line (1300 783 674) or by sending them an email (support@myobpayby.com).
Please feel free to post again. I'm happy to assist further.
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