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April 2020
April 2020
Hi there,
I noticed that sometimes ( 25% of the time), bank feeds are not able to match transaction - when i created through ABA file.
Would you be able to advise
Solved! Go to Solution.
April 2020
April 2020
Hi @nancyq
To be able to match the transactions on Bankfeeds, the amount of the electronic payment transaction needs to be exactly same to what's on the bankstatement. You won't be able to match if the amounts differ.
If you're still unable to match, we would need the screenshot of the screen to figure out why it's happening.
Kind regards,
Komal
MYOB Community Support
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April 2020
April 2020
how do i send you the screenshot?
I have concern with privacy.
April 2020 - last edited April 2020
April 2020 - last edited April 2020
Hi @nancyq
You can send those screenshots by a Private Message if you have any privacy concerns.
Update: Issue resolved by unticking the electronic payment transaction in Reconcile Accounts window.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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Mark it as a SolutionHelpful? Leave a to tell others
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