days overdue on statement

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DV1
Contributing User
8 Posts
Contributing User
Contributing User

8Posts

0Kudos

0Solutions

days overdue on statement

Hi,

 

My terms are 14 days from date of invoice.

 

When I send a statement it is not showing what is actually overdue as it seems the statement is only able to age and show by month. Invoices that are overdue but in the current month are not showing as overdue and this is underestimating my "overdue" invoices by a significant amount.

 

How can I generate a statement that correctly shows what is overdue by days from due date?

 

It is showing correctly in the cardfile. All the invoices are set to 14 days correctly. 

1 REPLY 1
SupportNoteGuy
MYOB Staff
168 Posts
MYOB Staff
Australia
MYOB Staff

168Posts

74Kudos

11Solutions

Re: days overdue on statement

Hi @DV1 - sorry for the late reply, and welcome to the MYOB Forum - I hope you find this a great resource.

 

Can you confirm if you're sending Invoice or Activity type statements?

 

Take a look at this help topic for more details: Print or email customer statements 

 

Kind regards,

Adrian

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