Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
July 2019 - last edited July 2019 by Maxine_BC
July 2019 - last edited July 2019 by Maxine_BC
On MYOB2019.2 - Experiencing frequent timeout errors within MYOB itself and API connected by a 3rd party also timing out.
July 2019 - last edited July 2019
July 2019 - last edited July 2019
Hey @Klea,
Thanks for posting on the community forum.
A timeout error is generally caused when AccountRight is being asked to process more information than it can handle in a particular timeframe. As you are receiving a timeout error, you can try applying the timeout extender as detailed on our post- AccountRight Timeout Extender
If you continue to receive the timeout error after applying the timeout extender then the next step would be to reduce the amount of information being processed.
**If this response has been useful, please click the "Accept As Solution" button to help other users find this information.**
Let me know how you go with this.
Cheers,
Maxine
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
July 2019
July 2019
Hello @Klea ,
Just a quick update on this matter, we have just been advised of an outage affecting certain clients with timeout errors, this is currently being looked at by our incident team.
|