ContributionsMost RecentMost LikesSolutionsRe: Matching/allocating online invoice payment Hi Princess thanks for the help. i chose the third bullet point option as I felt that was the most efficient way to record the out of balance and added a discription to idenify if needed in the future. Kind regards Re: Matching/allocating online invoice payment Hi Princess The problem is the fees/gst transaction that has the *s on the end of the credit note does not show up in the matching window . For example: $40.00 invoice, Credit once paid, Fees removed equals -.09c total to be allowcated paid into account showing through bank feeds is $39.91 There is no credit match for - .09c only $40.00 so itsout of balance by -.09c Although I have found this credit *s in find transactions Re: Matching/allocating online invoice payment Hi Princess reconcile window will not open stil. I recieve no error message as such just wont load. Also I have reported this and still no answer. What do you do when you find the transactions without opening the reconcile window? Do you press record so the credit notes appear in the bank feed match window to then match these up? Grasping at straws as these previous online payments need to be matched!!! All the infornmation is there its just not linking propery. Interesting that the last 2 online payments are matching with no issue so just need to sort 5 online payment transactions!!! Re: Matching/allocating online invoice payment Hi Reconcile window wont open. Re: Online grouped payments not matched to relevent invoices Hi Yes still having problems. Re: Online grouped payments not matched to relevent invoices I can easily see the transactions via reports but what do i do from there? I cannot un tick via reconcile as that window will not load. I have contacted support and its a known issue. I have not herd back , phoned end of last week. Re: Matching/allocating online invoice payment Thanks so much. I have been advised to open the reconcile window to uncheck the closed invoice but a bug is stopping the window opening. So,, apparently that is a known issue and they are working on it... Re: Online payments not all being allocated correctly by MYOB Hi, I am also having an issue. It appears that maybe the gst applicable on the surcarge means I cannot match as the ballance is out, as in the amount paid is higher than the invoice. This wasnt aproblem before as I could find all the possible matches... Re: Matching/allocating online invoice payment I have had the same issue and only since November of last year as the previous invoices could be matched. Did you get any help? Online grouped payments not matched to relevent invoices I know the amount has an added fee but how do I reconcile the transaction? Do I just allocate to the appropriate income account?