Email select invoice numbers

Trevor3

Hi Everyone

 

Sorry about a couple of false starts.  My problem is that when I want to send a batch of emails.  I go to advanced  and enter the range of invoice numbers.  I DO unclick the box that stops selecting invoices already sent.  So I should be able to all invoices (between say 31000 and 31050).  But when I look at what has been selected I only see a few of them  Whay does AP not allow me to select all in the range

Andrew_Y

Hello @Trevor3 

 

Thanks for your post and welcome to the MYOB Community Forums.  I hope you will find it to be a fantastic resource and place of information and collective knowledge.

 

I'm sorry to hear that you have not been able to batch email your invoices in a manner that gathers all the requested items you want when using Advanced batch filters

 

To help us understand what might be happening better, are you able to check if any of the statuses of the desired invoices are not set as "to be emailed"?  You can see examples of what I mean in Sending forms in a batch as well as this post (type discussed is remittance, but please note comments re: status)  For invoices, I would be checking the "Sale Status" dropdown box in the advanced filters as well.

 

It would also be useful to know if there are invoices before filtering in that range that are showing before applying the filter.

 

Let me know how you go with the above information, and it has helped determine the cause, kindly mark this post as a solution to help others find appropriate assistance, or if not, please feel free to elaborate further about the circumstances of your issue.