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GST gremlin

LaniOUP

Hi there

Has anyone had any issues with invoices changing their GST status on their own?

We've had quite a few occurrances lately where invoices that we made a while ago with GST included have changed themselves to N-T invoices?!

We had created pdf's of these invoices, so have hard evidence of how the invoices were originally created. There are only two of us here working on our MYOB file, so I"m not really sure how this is possible?

Any ideas?

Thanks

Lani

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Andrew_Y

Hello Lani ( @LaniOUP )

You may need to check the audit report to see the history of the transaction in the Journal Security Audit Report to see if anything had been changed. Hope that works in bringing up some answers for you.

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LaniOUP

Thanks Andrew,

I first really noticed it when I went into to do June BAS and the gst was really out from the March BAS. When I compared my printed out GST report from March, there were invoices on there that contained GST, but when I re-ran the March GST report again in June (because the figures weren't making sense), the report for the same period had about 4 invoices no longer showing GST.

Most recently we sent some invoices and when I went to match them in the bank feed, they no longer matched becauset the invoices in MYOB no longer had GST against them (even though the original invoice and pdf that we sent them had).

So it seems like some invoices are intermittently having their GST removed after they've been saved.

Lani

Andrew_Y

Hello Lani ( @LaniOUP )

Thank you for bringing your enquiry to the forums.

Are you able to provide a bit more information on any patterns or certain situations where you have noticed this please? You mention that PDFs show the correct statuses, and would be keen to know if this is the case for all PDFs, or if there are certain invoices or all invoices where you are seeing this.

Any additional clarification would be greatly appreciated to help try and figure out what is happening.