An amount of $20,385.00 was received into our account in payment of an invoice. It was banked. I received the payment against an invoice for $28, 573.90. As there were no further funds forthcoming, I wrote off the balance of $8,188.90, settled the credit and applied it to the invoice - balance owing nil.
Later in the day I became aware that the $20,385.00 was actually two separate amounts and I should have only receipted $20,000.00 (the $385.00 was a separate cash payment from someone else) and should have written off $8,573.90.
I then deleted the Receipt of $20,385 and thought I would re-enter it. However, the settled credit is still in the system. Is there a way to delete the settled credit so that I can receive the payment correctly and write off the full amount?
Please help.