Under ‘Find Transaction’ under ‘Card’ – I typed in my Supplier’s company name and I came across a entry that said ‘VOID’ under the Debit Column. I investigated and found the following:
When the original invoice was entered only 1 item was delivered for the price of 2 items into inventory, but it should have been 2 items that should have been delivered. The $’s total of the invoice was correct, so it wasn’t picked up.
So, the warehouse employee has entered a dummy supplier’s invoice with 1 item delivered in with a $Nil value, so the customer could be charged for 2 items.
I have now fixed up the suppliers’ invoice from 1 item to 2 items and adjusted the price to equal the correct total of the invoice. I have tried to delete the dummy suppliers’ invoice, but MOYB says ‘The deletion of item number 1264280335 would leave you with not items on hand, and a non-zero value in inventory’.
That is correct, as I will not have any stock left.
When I click ‘OK’ to delete, the invoice will not go away, it is still there.
How do I get rid of the NIL invoice? My stock is nil, and MYOB tells me I still have 1 in stock.
Thank you, looking forward to a reply