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Reimbursed items have GST added in rate and again at bottom of invoice.

LMCTPH

Reimbursed items have GST added in rate and again at bottom of invoice. We upgraded from V19 last year so this has been happening since then. Is it a glitch or do I need to re-key the sell prices?

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Tracey_H

Hi @LMCTPH

Thanks for those screenshots. Can you try ticking and unticking the tax exclusive box and see if that refreshes the amount. There is an issue with time billing invoices showing as GST Inc regardless of whether the Tax inclusive boxed is ticked or not. Ticking and unticking resolves the issue in that case so I'm wondering if it will work for you.

Please let me know how you go with this.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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LMCTPH

Hi Tracey

Thanks for taking the time to look at my query.

I have attached a screen shot for a test transaction I created. The item is reimbursed from purchase to sale via job #.

The item should have a buy price of $76.50 + GST (which it does) and a sell price of $90 + GST (which it doesn’t)

Many thanks again

Lynn

Tracey_H

HI @LMCTPH

Thanks for your post. I have tried to replicate this in my system and found that ticking or unticking the Tax Exclusive box changes the way the Sub Total and GST fields display but the invoice Total and GST amount remain the same. If you are seeing something different or the GST is calculating incorrectly can you please provide screenshots of an invoice and the item set up so that I can have a look into it for you.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.