I am getting an error when im trying to change the bank account on one of our suppliers card file. I have sucessfully change it in another company file but this one is giving me an error "Account Number must be in the format 9999999-99 or 9999999-999" I have read another post from someone who was having a very simialr problem and it couldnt be fixed at the front end...
Any suggestions please.
Hi @Supremedental
This error can be resolved if you change the Refund Details in the Payment details tab of the supplier card from "Online" or the default option to a non-default one.
Please let me know how you go on.
Yay, That worked. Thank you
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